Customer Experience Management Courses
Whether you are a call centre team leader, a customer experience manager or a business owner, the right customer experience strategy is essential to your career and your business goals. View our range of customer experience management courses here:
Improve your phone skills and confidence which will help you to gain more customers whilst retaining your current clientele.
8-9 hours Study Time, 4 Weeks Online Access
The Customer Service eCourse will provide you with the skills that you can use to provide the best service to any customer you interact with, whether they are an internal or external customer .
8-9 hours Study Time, 4 Weeks Online Access, 0.9 CEU's